Our Website

We may log your IP address and browser’s user agent to help diagnose problems with our website, to administer our website and to identify users by assigned IDs. Your IP address is also used to gather broad demographic information. We do not use any information which when used either alone or in conjunction with other information, could personally identify you. If a user chooses to submit data through one of our contact forms, or gets touch directly through a public-facing e-mail address, the information provided is automatically passed on to Smoke Different. This data will be used in order to contact you in relation to your specific request or to contact you with ongoing organisational updates and information in the case of signups to a company newsletter. We will not collect any personal data from you that we do not need. Your data captured by one of our contact forms will only be used to contact you for the specific reason of discussing your contact request. This information can then be deleted at your request. Any information about you that we use for marketing purposes may be kept with us until you notify us that you no longer wish to be contacted. All the personal data that we process is done so by our staff at 85 Capel Street, Dublin 1, Ireland. No third parties have access to your personal data unless the law requires them to do so.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at info@smokedifferent.ie or via our website. However, if you do so, you may not be able to use our website or our services further.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. This non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Information provided on the understanding that it will be shared with a third party

Our website allows you to submit information with a view to that information being read, copied, downloaded, or used by other people. Examples include:
• posting a comment on our Blog
•replying to another visitor’s comment to convey your agreement, disagreement or thanks.In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared for business operational purposes. We do store it, and we reserve a right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at info@smokedifferent.ie.

Sending a message to us/Request a quote

When you contact us or request a quote, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your messages, such as your name and email address so as to be able to track our communications with you to provide a high-quality service and respond to or resolve your query.

Web browser cookies

Our site may use “cookies” to enhance user experience. user’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information

Smoke Different may collect and use users personal information for the following purposes: – To run a promotion, contest, survey or other site feature – To send users information they agreed to receive about topics we think will be of interest to them. – To send periodic emails. We may use the email address to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Our site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Digital Marketing

We will, from time to time, use our clients’ (and our own) customer data for:

Google AdWords or retargeting on the Google Display Network, for which you can read more information about Google’s compliance information here: https://privacy.google.com/businesses/compliance/

Facebook advertising and retargeting: https://www.facebook.com/business/news/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr

Twitter advertising: https://help.twitter.com/en/rules-and-policies/twitter-cookies#privacy-options